Inquiry, Reservation & Payment


  • Can I join a group after arriving in China, or must such arrangements be made beforehand?

    Generally, reservations should be made in advance as we have to arrange the hotels, transfers, meals and book tickets for your internal flights, train journeys and attractions, etc.

  • From which cities can I enter China? Does your quotation include the international flight?

    The most convenient entry and exit points for China are Beijing, Shanghai, Gunagzhou, Guilin and Hong Kong. However, other places are also available. There are frequent flights to and from cities in all parts of the world. You can find more specific information by consulting your preferred airline

    Your quotation from CITS.com will not include international flights. It is suggested that you obtain the best deal from international airlines that will be able to offer special discounted airfares to combine with the exceptional quotation that we will provide you.

  • Will your company organize only our train or airline tickets?

    CITS.com can and will book tickets only or tickets plus hotels, however we will charge a service fee. It will be much cheaper to get us to include another service such as a tour or airport transfer. Consequently, you will get great value for money.

  • After sending a special inquiry / request, what do I do if I don't get an answer within 24 hours?

    We provide fast, detailed responses to your questions 24 hours a day! Our goal is to respond to each query we receive within 12 to 24 hours. If you have not heard from CITS within 24 hours, please re-submit your request. We may not have received your initial request due to undeliverable mail or another type of internet/server error.

  • What night activities are available?

    We will arrange variety of night shows for you which include Peking Opera Show and Kungfu Practice Show in Beijing, Tang Dynasty Show in Xi'an and Acrobatics in Shanghai and so on.

  • Are your tour packages customizable?

    Yes, all the packages we offer are customizable to meet your special requirements. We know everyone wants something different, so our job is to work with you to design a perfect trip to China according to your preferences. Our purpose is to provide a personalized tour to you.